As the reserve power supply for a vehicle that’s pivotal for critical functions, the battery needs to be dependable at all times. But it’s all too common to have customers bring vehicles with battery failures that are surprisingly premature, and they’re irritated that they’re dealing with a repair they believe shouldn’t be necessary yet.
But every driver has their own habits, and some of them can affect a car’s battery lifespan in ways the customer never imagined. It presents an opportunity for not just battery sales, but trust-building conversations with customers that can help them avoid a replacement bill – or at least, kick the can further down the road. Here are driving habits that impact the battery you should be aware of.
Excessive Idling
At idle, the battery is still providing power to various electrical systems throughout a car, but the charge rate is far lower than when the RPMs are higher. In most modern vehicles that have several high energy-consuming modules along with interior conveniences like heated seats and such, the charge rate at idle covers the power necessary in that moment, and barely anything more to recharge the battery.
Customers who have a tendency to warm their vehicles for a long time before short trips, or even for periodic heating or cooling with a remote starter during the day, could find that their battery gradually gets weak. If it doesn’t get an opportunity to recharge fully before it’s shut down, it can have the cumulative effect of sulfation buildup in the battery.
How can you identify this as a possibility? If there’s a trip runtime meter on the instrument cluster, it can be compared to the mileage since the trip meter was reset last. If the miles per hour running are extremely low, you likely have someone who idles a lot.
Frequent Short Trips
Similar to idling, frequent short trips can be a killer for batteries. Firing up the engine for a quick trip around the block to the grocery store or the office, then immediately shutting it off, can mean the battery never receives a full charge. The initial start takes a significant effort, and the battery needs time with the alternator churning out a healthy dose to replenish the amps that were drawn. It’s even more so when the starts are in cold weather.
Today’s vehicles have been designed to deal with short trips better than ever with Auto Start-Stop as a common option among nearly all carmakers. It can be used as an indicator to help figure out an issue with short trips when you’re speaking with the customer about their experience of a failing battery too. If they haven’t been noticing the Auto Start-Stop feature kicking in (or out) when they come to a stop, it’s possible they don’t drive long enough for the battery to have the charge necessary for it to function.
High Electrical Loads
Car technicians will recall an instance where a customer’s vehicle experienced a dead battery due to accessories the vehicle wasn’t equipped to service. It could be an aftermarket audio system or light bars that have been installed, or anything else that draws a current. It’s especially true if it’s a device or system that demands power with the ignition off, but it can also happen with an ignition-on draw.
For high electrical loads, you don’t need to be looking only to aftermarket equipment, though. Drivers who constantly have all of the car’s equipment in use at the same time, from heated or ventilated seats and a cranked radio to the heater fan turned to high and so on, can experience similar concerns. Fleet customers aren’t exempt, with tradespeople especially utilizing 120V outlets for charging batteries and equipment on the go.
Normal driving may not be enough to replenish the energy demanded from the battery, or it might only charge enough when the vehicle’s being driven on longer highway trips. It’s often evident when the driver above average in-vehicle energy consumption as they have devices mounted to their vehicle or plugged in inside. You can advise them to reduce their consumption while driving to help avoid an early battery replacement.
Parking in Extreme Heat
Although not necessarily a habit but a condition, parking a vehicle when the ambient temperature outside is ridiculously hot can absolutely increase the instances of a battery failure. Extreme heat speeds up the chemical reaction that occurs inside a battery, even when it’s parked. It’s common for batteries to offgas when they get too hot, which releases electrolyte into the environment. The lower the electrolyte gets, the faster the battery will discharge an the shorter the battery’s lifespan will be.
It’s difficult to determine whether a driver parks in extreme temperatures or not without asking the question. When you’re recommending a battery replacement due to a failure, it can be a point that’s mentioned, although it might not be a condition that the driver can avoid going forward.
Driving a Poorly Maintained Vehicle
What often goes unnoticed and unmentioned is that poor maintenance practices can cause a battery to deteriorate or fail before it should. That can include battery maintenance like cleaning corrosion from terminals and posts, but it’s also about engine maintenance.
When there’s a misfire or another problem that causes hard starting, long crank times are a common result. Naturally, the battery’s charge level goes down the longer the starter is engaged and cranking, and it could all be because the spark plugs are fouled, the mass airflow sensor is dirty, the air filter is plugged, or some other service that was neglected.
Battery replacement is an excellent time for a multipoint inspection that can identify tune-up issues and overdue maintenance that could’ve contributed to added stress on the battery, and it can help avoid future problems too.
Most of all, frequent battery tests are the best practice. Monitoring the battery’s condition on repair orders can help you determine if there’s been a stark change since the last visit, prompting a deeper dive and fact-finding. It’s another reason that testing every battery on every vehicle on every visit is so important.
